Prepare the details.
Understand the plan.

Download an enquiry checklist

Use these files to collect details from your supplier. Fill in what you know, then attach the file in your email or WhatsApp conversation.

Information for a first quotation

• Product description; note batteries, liquids, chemicals, branded or special cargo.
• Pickup location and destination country / city.
• Packages, gross weight, dimensions or total volume.
• Cargo-ready date and desired delivery timing.
• Your agreed purchase / delivery terms, if available.

Documents that may be needed

A commercial invoice and packing list are common starting points. Product information and an HS code, if known, can help clarify the shipment. Additional documents depend on the commodity, route and applicable requirements; confirm the checklist for your actual shipment.

Useful freight terminology

FCL

Full container load: a dedicated container for your shipment.

LCL

Less than container load: cargo sharing container space with other shipments.

CBM

Cubic metres: a measure of cargo volume.

Chargeable weight

The weight used to calculate freight charges under the applicable service rules. Ask how it is calculated for your shipment.

ETD / ETA

Estimated departure / arrival. These are planning estimates that can change.

Incoterm

A trade term used in the sales arrangement to allocate specified obligations, costs and risks. Confirm the named place and what your quotation covers.

Port / airport / door

The agreed transport handover point. Check which destination services are included.

Send files with your message

Prepare the enquiry on the website, open your email or WhatsApp, and attach the packing list or invoice there before sending. The website itself does not upload documents.

Public shipment references

Read attributed examples published by Basenton Logistics for practical planning context.